Your trust belongs at the foundation.
This policy explains what ListLadder collects, why we use it, and the choices available to you.
UPDATED SEPTEMBER 22, 2026Information we collect
We may collect your name, username, email address, mailing address, phone number, profile details, social links, profile image, support messages, marketing preferences, referral codes, affiliate and commission activity, list and autoresponder settings, and information you submit while using ListLadder. We also collect limited browser, device, operating-system, IP address, login, security, and site-interaction data needed to operate and protect the service.
How we use information
- Run accounts, genealogy, lead routing, lists, support, payments, commissions, and bonuses.
- Send transactional, security, service, training, and relationship-building communications.
- Prevent fraud, secure the platform, improve features, and meet legal obligations.
Payments and service providers
Payments may be processed by Stripe and other trusted providers. ListLadder does not store your complete payment-card number. We share only the information providers need to perform services for us and require appropriate protections.
Your choices and retention
You may request access, correction, or deletion of eligible personal information by contacting support@listladder.xyz. Some financial, fraud-prevention, dispute, and legal records may be retained as required or reasonably necessary.
International transfers
Information may be processed in countries other than your own. Where required, we use appropriate contractual or legal safeguards for international data transfers.
Children’s privacy
ListLadder is not intended for children under 16, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information so we can review and remove it.
Security and contact
We use reasonable administrative and technical safeguards, but no online system can promise perfect security. Privacy requests may be sent to support@listladder.xyz or mailed to ListLadder, 721 Allen Drive, Grand Rapids, MN 55744.
Plain-language notice: These pages describe ListLadder’s current operating policies. They are intended to be clear and practical, but they are not a substitute for advice from a qualified attorney.